General FAQs
How much does shipping cost, and how long will it take?
We aim to get your order out as soon as possible! Order fulfillment typically takes 2-5 business days before shipping. If your order contains more than 10 items, it may take 3-10 business days to fulfill.
Shipping costs and delivery times depend on your location and chosen shipping method:
๐ฆ U.S. Domestic Shipping:
- Free shipping on orders over $75
- Standard shipping: $5 flat rate, arrives in 5-10 business days
- Express (USPS Priority): Pricing varies, arrives in 1-3 business days
๐ซ Please note: We are unable to ship to U.S. military bases at this time.
๐ International Shipping:
- Canada & Europe: Free shipping on all orders over $100! Delivery typically takes 7-12 business days.
- Other International Locations: Shipping costs vary based on destination, and delivery times may be affected by customs processing.
Most orders leave our fulfillment center within 4-6 business days, and shipping typically takes 1-5 business days after that. If everything runs smoothly, placing an order on Monday means you could receive it by Friday!
Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can! Thanks for your understanding.
Do you ship internationally?
Yes! We offer international shipping, and costs will vary based on your location. Please note that we are not responsible for any customs duties or taxes that may apply upon delivery.
If you have any questions or need help with your order, feel free to reach outโweโre happy to assist!
What is your return/refund policy?
We offer a 30 day satisfaction guarantee. If you are not happy, you can return the product for a full refund.
How can I track my order?
Once your order ships, you will receive a tracking link via email.
Can I subscribe to receive this supplement on a recurring basis?
Yes, we offer a subscription option for convenient automatic deliveries.
Can I consult with someone about which supplement is right for me?
Yes, please consult with your healthcare provider before taking any supplements.
What should I do if the supplement has expired?
Do not use expired supplements. Dispose of them safely.
Can I still use the product if the seal is broken?
If the seal is broken, we recommend contacting customer support for guidance.
Are supplements necessary if I eat a balanced diet?
Supplements can help fill nutritional gaps in your diet for optimal health.